Hospital corporations are misusing subsidized patient care
programs to generate profits at the expense of the public. There are many methods
that huge hospital groups like Providence use to generate profits, which unlike
their advertisements, are not wholly plowed back into the communities they serve,
but into its venture capital fund which had 300 million in 2019. (Reed, 2019) Saturday’s New York
Times had not one but two articles on mercenary and unethical practices used by
hospital corporations seeking greater profits. (Katie Thomas,
2022) This article addresses some of the primary
methods hospital groups pad their revenues at the patient’s and public’s
expense, while highlighting what some states have done to combat egregious
behavior by healthcare corporations.
Discouraging Development in High-need Low-income Locations
Large hospital groups use a variety of long-term profit
driven methods to reduce their footprints in low-income locations and move
clinics, practices, and facilities to areas with higher private-sector
insurance reimbursement rates. Typically, a campaign is developed explaining
why the existing community hospital, often built with public dollars is
obsolete, which is preceded by an aggressive build out of clinics and
facilities in wealthier areas. Case in point, Bremerton, Washington a city of
38,000 had its hospital closed after operations were moved to an unincorporated
suburb. Bremerton has the highest concentration of low-income residents in the
county, many of whom are veterans, in part because of previous county
legislation mandating the financially disenfranchised live in that community.
And the community hospital was built with public funding, but acquired and then
closed by St. Michaels Hospital Group. The New York Times front page featured Bon
Secours hospital in Richmond, Virginia, built specifically for the Black
population which was acquired by Mercy Healthcare and subsequently bled of
resources. Death via hospital closure ensued following a slow strangulation of
the intensive care unit, maternity ward, and cardiac care. (Katie Thomas,
2022)
Noncompliance With Charitable Care Standards
People of low to moderate incomes are eligible for free or reduced
care at hospitals in the United States, but this standard has not been
routinely enforced. Case in point, behemoth hospital group Providence, hired
McKinsey Group to aggressively reduce its charitable (free or reduced cost)
care in order to generate more profits. (Katie Thomas, 2022) As a result of the
thug-like bill collecting tactics, where hospital employees went to patients in
their hospital beds to extract money, Providence reduced its charitable care
from the industry standard of 2% to 1%. Keep in mind these nonprofit hospitals
receive federal and state funding for patient care, pay no taxes, and generate
huge profits, for a measly 2% of aid. Providence is by no means the only hospital
group that pursues profits this way. Some states have interrupted this
opportunism by enacting laws standardizing what income level and family size
engenders eligibility for free or reduced cost charitable care. Even in the face
of this, Providence still abused the state standards and was charged by Bob
Ferguson, Washington Attorney General, for which it settled with a twenty-four
million dollar fine. (Hagar, 2022) Another Catholic
Hospital-St. Josephs in Tacoma was also sued by Washington State for failure to
offer financial aid and predatory collection practices. (Bosco, 2021)
Promotion of Procedures Linked to Financial Incentives as
Opposed to Patient Care
There are many examples of financial incentives gone awry,
but include procedures, especially in geriatric patients that do not improve
health but generate revenue. For example, the Washington State Attorney General’s
case against Providence Hospital for unnecessary neuro procedures at St. Mary’s
Hospital, which resulted in two surgeons losing their privileges after an internal whistleblower reported the practice. Not only were
the procedures dangerous and harmful, the propensity for these types of surgery
were directly related to a financial incentive program which paid executives
handsomely for increased volume in the complex surgeries. (Winter, 2022)
Misuse of Federal Programs to Generate Profits
The federal government established the 340-B drug program
which provides reduced drug costs to hospitals in urban areas, like public
hospitals and trauma centers. The idea was to provide lower costs to those
facilities and their patients, which provide services to the vulnerable. But, the financial
gurus in the hospital corporations figured out they could acquire a public hospital, get the federally subsidized 340-B drug prices and then have an affiliated hospital in a wealthier
suburban location also have access to the discounted drugs. The hospital would then charge
the private sector companies a multiplier for the same medications, resulting
in profits of $40,000 per patient for one drug. (Katie Thomas, 2022) In the case of Bon Secours Mercy Hospital
in Richmond, Virginia, Mercy acquired the facility and used the urban
designation of a 340B facility to buy discounted drugs and gouge the private
sector for payments. This is a classic example of how profit making in
healthcare is not in the best interests of the public or the patients.
What You Can Do to Avoid Opportunistic Behavior by Hospital
Groups
1. Know your rights, do not sign blanket releases
when agreeing to procedures.
2. Ask for an estimate of the cost of the procedure
in advance and understand what you are expected to pay. Be careful about
signing installment payments which can have unfavorable terms.
3. Know what your state’s standards are for
charitable or reduced cost health care.
4. Write to your elected representatives to let
them know about your concerns over treatment at a healthcare facility,
especially financially.
Ths table shows existing state laws of elegibility for lower cost or free health care for which hospitals must
comply.
State
|
State
Mandates for Charitable Care at Hospitals (Bosco,
2021)
|
California
|
Families without medical insurance, those with high
medical costs, and people within 400% of the federal poverty rate are
eligible for financial assistance.
|
Colorado
|
A 2022 law strengthens protections from medical debt and
requires all hospitals to provide medical assistance.
|
Connecticut
|
Requires all hospitals to screen for financial aid, but
only mandates aid consideration for persons not covered on Medicare,
Medicaid, or other coverage and whose income is below 250% of the federal
poverty rate.
|
Illinois
|
Hospitals must offer financial assistance to families
within 600% of the poverty rate, free care is mandated for those within 200%
of the poverty rate, and hospitals are prohibited from collecting more than
20% of a patient’s income for payment in a twelve-month period.
|
Massachusetts
|
Families whose incomes are within 200% of the federal
poverty rate are eligible to receive financial assistance.
|
New Jersey
|
Specifies families without medical insurance and those
with low reimbursement from insurance plans are eligible for charity care. Also
stipulates that healthcare providers can only collect a portion of patient
income for repayment and the law stipulates what that payment ceiling is
based on income.
|
Oregon
|
Requires hospitals provide full financial aid for those
within 200% of the federal poverty rate and a sliding fee scale for those
within 400% of the poverty rate.
|
Texas
|
Requires financial aid for those within 21%-200% of the
federal poverty rate.
|
Washington
|
Families with incomes below 100% of the federal poverty
rate must receive free care; families within 200% of the poverty rate are eligible
for financial assistance.
|
A 2015 study by Rutgers University found that only 44% of
hospitals are informing patients of their rights for financial assistance
nationwide (Susan Singer, 2022). Even worse, in
states with no regulations for offering charity care, like Virginia or Tennessee,
up to 40% of people carrying medical debt were eligible for financial
assistance, but the hospital did not offer it to them. And of course, the
twelve states that did not expand Medicaid eligibility with the passage of the
Affordable Care Act are denying state residents access to federally
subsidized free health care. It is time
for regulatory reform for hospitals, distinguishing the community based public
hospitals from the behemoth hospital groups for tax exemptions. Now do your
part to get what you deserve in the inequitable US healthcare system by
understanding your state laws and demanding access to publicly mandated
benefits to reduce the cost of your care. Patients should not be concerned
about profits for hospitals, but of their health and wellbeing.
And this is the healthpolicymaven signing off. Roberta
Winter is a healthcare analyst and freelance journalist who accepts no money
for this column. Opinions here are her own and are not meant to provide medical
advice. She is the author of a guidebook to the US healthcare system, which was
published by Rowman & Littlefield in 2013. https://www.amazon.com/Unraveling-U-S-Health-Care-Personal/dp/1442222972
References
Bosco, A. B. (2021). An Ounce of Prevention-A
Review of Hospital Financial Assistance Policies In the States. National
Consumer Law Center. Retrieved September 24, 2022, from
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.nclc.org/images/pdf/medical-debt/Rpt_Ounce_of_Prevention.pdf
Hagar, S. (2022, September 24). More details emerge
on Providence St. Mary Medical Center's $22.7 million insurance fraud
settlement. Union Bulletin. Retrieved April 13, 2022, from
https://www.union-bulletin.com/news/courts_and_crime/more-details-emerge-on-providence-st-mary-medical-centers-22-7-million-insurance-fraud-settlement/article_9ef81200-bab2-11ec-9bf3-03450d16ba13.html
Katie Thomas, J. S.-G. (2022, September 24). Profits
Over Patients-How a Hospital Chain Used a Poor Neighborhood to Generate Huge
Profits. The New York Times. Retrieved September 24, 2022, from
https://www.nytimes.com/2022/09/24/health/bon-secours-mercy-health-profit-poor-neighborhood.html
Reed, T. (2019, January 18). Providence St, Joseph
Health Announces New 150 Million Health Care Fund. Fierce Health.com.
Retrieved September 25, 2022, from https://www.fiercehealthcare.com/hospitals-health-systems/providence-ventures-closes-150m-healthcare-fund
Susan Singer, E. W. (2022). Understanding
Required Financial Assistance in Medical Care. Consumer Financial
Protection Bureau, United States Government. Retrieved September 24, 2022, from
https://www.consumerfinance.gov/data-research/research-reports/understanding-required-financial-assistance-in-medical-care/#6
Winter, R. (2022, April 14). Nonprofit Hospital
Defrauds State of Millions. Straight Talk On Health Care. Retrieved
from https://healthpolicymaven.blogspot.com/2022/04/nonprofit-catholic-hospital-group.html